The Z-Score Formula
- is the value you are looking at.
- is the mean of the population.
- is the standard deviation of the population.
For a sample, the same idea uses the sample mean and sample standard deviation: .
How to read the sign:
- : the value is above the mean.
- : the value is below the mean.
- : the value equals the mean.
A z-score of 2 means "2 standard deviations above the mean," no matter what the original units were.
Calculating a Z-Score Step by Step
Example 1: A brand of phone battery lasts a mean of 20 hours with a standard deviation of 4 hours. Find the z-score for a battery that lasts 26 hours.
- Subtract the mean: .
- Divide by the standard deviation: .
- Answer: . This battery lasted 1.5 standard deviations longer than average.
Example 2: Same batteries. Find the z-score for 17 hours.
- .
- .
- Answer: , three quarters of a standard deviation below the mean.
Working backward. To turn a z-score into a raw value, solve the formula for :
Example 3: What battery life has a z-score of ? hours.
Comparing Values From Different Groups
Z-scores put different scales on the same footing.
Example: Maya is 70 inches tall. In her group, heights have a mean of 64 inches and a standard deviation of 2.5 inches. Leo is 74 inches tall, in a group with a mean of 69 inches and a standard deviation of 3 inches. Who is taller relative to their own group?
- Maya: .
- Leo: .
- Maya's z-score is higher, so she is taller relative to her group, even though Leo is taller in inches.
How to Read a Z-Table
If the data follow a normal distribution, a standard normal table (z-table) tells you the area to the left of a z-score. That area is the proportion of values below it.
Reading the table for :
- Find the row for the first two digits: 1.2.
- Find the column for the second decimal place: 0.05.
- Where they meet, the table shows 0.8944.
So about 89.44% of values fall below .
Some values you will see often:
| z | Area to the left |
|---|---|
| 0.1587 | |
| 0.3085 | |
| 0.5000 | |
| 0.8413 | |
| 0.8944 | |
| 0.8997 | |
| 0.9332 | |
| 0.9772 |
Finding Probabilities With the Table
Use the battery example again: normally distributed with hours and hours. There are three kinds of questions.
Less than: .
- .
- Table: 0.8944. So .
Greater than: .
- The table gives area to the left, so subtract from 1.
- .
Between: .
- Convert both ends: and .
- Look up both: 0.3085 and 0.9332.
- Subtract the smaller area from the larger: .
About 62.5% of batteries last between 18 and 26 hours.
Z-Scores and Percentiles
A percentile is the percent of values below a given value. Since the z-table already gives area to the left, just multiply by 100.
- : area 0.8944, so about the 89th percentile.
- : area 0.1587, so about the 16th percentile.
- : area 0.5000, exactly the 50th percentile (the median of a normal distribution).
Working backward from a percentile: What battery life marks the 90th percentile?
- Search the inside of the table for the area closest to 0.9000. That is 0.8997, at .
- Convert to a raw value: hours.
Quick check with the empirical rule. In a normal distribution, about 68% of values have between and , about 95% are between and , and about 99.7% are between and . Values with a z-score beyond are often called unusual.
Paste a problem into the VeilGPT solver to check your z-scores and table lookups.
Common mistakes
- Subtracting in the wrong order, mean minus value, which flips the sign of the z-score.
- Dividing by the variance instead of the standard deviation. If you are given the variance, take its square root first.
- Reading the z-table as area to the right. A standard table gives area to the left, so greater than questions need 1 minus the table value.
- Using the z-table for data that are not roughly normal, where the table's probabilities do not apply.
Try one yourself
Heights in a group are normally distributed with mean 64 inches and standard deviation 2.5 inches. Find the z-score for 67 inches and the percent of the group shorter than that.
Work it out, then check every step with the VeilGPT statistics solver.
Check it with VeilGPT